Career Opportunities

General Responsibilities

·      Manage the assigned product codes to include negotiating with vendors; purchasing; quoting; pricing to maximize company’s profitability; and system SKU maintenance

·      Achieve company’s targeted performance goals with regard to gross margin maximization and GMROI; proactively manage and minimize dead inventory; vendor debit collection; and customer service level

·      Assist in development of marketing programs for assigned product lines, to include purchasing of marketing materials, development of promotions; and revising price files

·      Other duties as assigned by senior management

Education &Experience

·      Required high school or GED diploma; preferred four-year college degree in business management or marketing

·      Preferred experience in purchasing and negotiation tactics a plus

·      Proficient in Microsoft Office Suite (excel, word, outlook, PowerPoint); Ability to learn & utilize DMSi Agility and other Rocco software systems.

Key Skills &Competencies

·      Proficient in English—Excellent reading, writing, and verbal communication

·      Ability to build relationships with vendors, clients and internal departments

·      Proven ability for research, problem analysis, problem solving, and time management skills; with limited supervision and the ability to work independently

·      High level of accuracy, efficiency and accountability; attention to detail

·      High stress tolerance, sense of urgency and tenacious

·      Flexibility with work schedule per demand; willing to work extra hours including weekends when necessary

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General Responsibilities

·       Listen, analyze and calculate the customer’s unique order requirements.

·       Receive and process orders using the DMSI Agility computer system.

·       Provide product information and quotes to customers in a timely fashion over the telephone, on line or in person.

·       Maintain office records and generate reports(automated and manual).

·       Perform other duties as determined by the Director of IT and Customer Experience.

 Education & Experience

·      Prior customer service experience preferred

·      Proficient in Microsoft Office Suite ,especially Excel; Ability to learn quickly DMSi Agility, B-Informed and Millwork Configurator software systems

Key Skills & Competencies

·      Proficient in English—strong reading, writing, and verbal communication

·      Proficient in Math—including  measurements (fractions)

·      High level of accuracy, efficiency and accountability; attention to detail

·      Excellent communication and interpersonal skills; pleasant phone presence

·      Must demonstrate strong organizational skills and ability to multi-task in fast paced environment: answer phone, speak with customer, enter orders, research product

·      Positive attitude within a sales team environment and meet or exceed goals set by the Director of IT and Customer Experience                              

·      Strong desire for continued growth and learning

·      Flexibility with work schedule per demand (longer or shorter hours)

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