General Responsibilities
§ Leading, training, and development of all Supervisors in their job responsibilities, to include hiring the most qualified hourly personnel; daily time-management guidance to ensure all deadlines are met; managing projects; handling personnel issues.
§ Maintaining operational cost controls and truck/trailer preventive maintenance schedules.
§ Promoting and enforcing safe processes and practices with Supervisors and hourly staff daily.
§ Work with the Director of IT in establishing system and process efficiencies between Inside Sales and Operational personnel.
§ Respond quickly and effectively in urgent /emergency situations.
§ Managing the inventory cycle count process to ensure the company meets the auditor’s requirements.
§ Monitoring the RMA process; problem-solving.
§ Understand and utilize computer programs to optimize inventory management to support efficiency and continuous improvement efforts.
§ Submitting policy and program recommendations to President regarding the staff size, compensation adjustments and incentives, and operations department budgets.
§ Attendance and participation in industry seminars and conventions as needed.
Education & Experience
· Bachelor’s degree from an accredited college or university; Business Administration or related field degree preferred
· Managerial and/or supervisory experience to lead, motivate and train personnel; ability to resolve issues using sound business reasoning.
Key Skills & Competencies
· Previous experience should include a working understanding of two-step distribution process, aspects of manufacturing and distribution operations, business and financial principles.
· Proficient in the use of computer applications to include Microsoft Suite, email and internet. Ability to quickly learn DMSi Agility, B-Informed, Millwork Configurator software systems
· Extraordinary written and oral communication skills across multiple channels (staff, customers, management and board), including the ability to deliver compelling presentations.
· Demonstrated initiative and timely follow up, including taking timely corrective action.
· Physical ability to visit job sites for renovations or new construction that may have limited access (i.e., ladders, walk boards, or scaffolding); ability to lift up to 80 lbs.; ability to drive and call on customers; ability to assist drivers, fabricators, and warehouse personnel in the periodic movement of products or samples.